Covid 19 (Coronavirus) Update: #KeepCalmTravelOn
If you have concerns regarding Covid 19 please see our latest statement and operator updates here.
Unfortunately during this unprecedented situation, we have had to temporarily put some of our staff on furlough leave. We are still operating our business as usual albeit with a much smaller team of people, as we have to re-protect and re-book affected holidays and cruises for our existing customers. We are also booking a volume of existing and new customers for 2021 in an effort to avoid any future pricing increases that may inevitably happen.
Whilst we work through this, please do bear with us, as our excellent service may take a bit longer than usual. All our shop telephone numbers and email accounts will be monitored from our team working from home.In an effort to maintain our service standards we will be changing our business hours from 9am to 5pm on Mondays to Fridays and we will be closed on Saturdays, Sundays and Bank Holidays. Rest assured that we are here for you and it may take us longer than usual, but we are working on everything as quickly as possible.
Although we are operating with reduced staff numbers, this is just to help us get through the current situation the travel industry is facing.
We look forward to welcoming our staff and our customers back in to our stores when the current restrictions come to an end.
You can find all our shop telephone numbers and email addresses on our website.
For any urgent queries outside of our new opening hours, please do not hesitate to email me personally on firstname.lastname@example.org and I will look to get back to you as soon as possible.
Financial protection afforded by our ABTA and ATOL industry bonding, giving you complete peace of mind.
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