When did you start working in the travel industry?

I started working in the travel industry aged 17 as children's hostess on board cruise ships.

What is your favourite thing about your job?

I love it when our customers call in to tell us about their holiday experience.  It's far more personable for customers and rewarding for us. I have enjoyed seeing customers become friends which is clearly one of the reasons customers book with us, rather than online or with other companies who may treat people like numbers.

Where would you like to visit next?

I fancy a weekend city break to Bruges. Our customers always say how enchanting it is and it's within easy reach.

What is your dream holiday destination?

I'd love to discover the ancient wonders of Egypt on a luxury Nile cruise.

What has been your favourite holiday, which you have booked for a customer, that you would love to take yourself?

A cruise to Norway to see the Northern Lights for a white Christmas. I have cruised to Norway many times, but never during winter.  The reindeer and husky sledding, ice bar excursions and seeing the aurora borealis dancing in the sky from the comfort of the cruise ship would be amazing.

What were your favourite childhood holidays?

Florida was magical as a child but I also have some amazing cruise memories.